Over 90% of Indians feel less lonely due to video calls; believe it improves mental health: Zoom Report

Zoom Video Communications in collaboration with Qualtrics Research, unveiled a report in which 92% of respondents agreed that virtual activities helped them stay connected with others during this lockdown period. The two entities in a collaborative effort released a report titled ‘How Virtual Do We Want Our Future to Be?’ that assesses the role of video conferencing at present and in the future.

Ever since the lockdown pushed the citizens at home, video calling and conferencing apps like Zoom, Google Meet, and more have played a key role in connecting people. 

The new report covers ten countries globally, including India. The report also stated that 75% of respondents said that video conferencing activities helped them to improve emotional health. 92 percent of respondents agreed that video conferences give everyone an opportunity to participate during meetings. 

As per the report, in India, the most amount of use of video conferencing was used in education (72%), celebration/social gatherings (62%), events (59%), entertainment (58%), business (50%) and telehealth (42%). Additionally retail, fitness, government, saw usage between 20-40%. 

Zoom emerges as one of the top video conferencing app in India. The report also projected that hybrid workplaces will save time and provide convenience. 

“The usage of video calls has increased exponentially by not just GenZ, but senior citizens too. The level of interactivity and connected world experience in a video call is unmatched by audio, which is critical not just for the experience but also for mental health,” Sameer Raje, General Manager & Head of Zoom, India said. “The visual factor completely changes the game, more so in the current remote working situation as well as the emerging hybrid world,” Raje added.

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